OATUG Logo Summer 2019
Summer 2019
Preview Issue
OATUG Logo Summer 2019
Summer 2019
Preview Issue
Connect in The Hub,
Our New Online Community.
Launch your team’s next search with the OATUG Career Center
REAL SOLUTIONS. REAL PEOPLE. REAL TIME.
REAL SOLUTIONS. REAL PEOPLE. REAL TIME.

New online communities in The Hub make it easier than ever to connect year-round with experts and peers. Join conversations in these communities:

  • Applications
  • BI & Analytics
  • DB & DevOps
  • COLLABORATE 19

Ask questions. Find answers.
Share your knowledge and experience.
Connect in The Hub at
www.oatug.org/TheHub

President’s Perspective

Transformation Through Collaboration
Transformation Through Collaboration
Douglas Manning, OATUG President

Douglas Manning
OATUG President

dmanning@oatug.org

The COLLABORATE 19 conference in San Antonio has come and gone, and what a conference it was. Great venue, great event and great experience linking back up with old friends and making new friends, too!

To connect with members and to come away knowing more than I did going in is one of the greatest joys I have at every COLLABORATE.

I mentioned in one of my Riverboat talks with the members that you never know who you will meet at these conferences and that everyone should be open to chance encounters.

About five years ago, my company was just undertaking a new project. I arrived at the conference with a mission to look for help and guidance on a specific product area we were looking to deploy. After searching the exhibitor grounds and networking in several areas, I wasn’t having any luck and decided to grab an early lunch. With lunch in hand, I proceeded to one of the open circle banquet tables and introduced myself to some other members and just struck up a conversation. Call it serendipity, providence, good fortune, whatever … but wouldn’t you know it that the person I was sitting right next to at that lunch table was the exact person I was looking for? Their sharing of their knowledge allowed me to bring back solutions that made the project a great success for my organization.

3525 Piedmont Road, Building Five,
Suite 300, Atlanta, GA 30305
phone: +1 404.240.0897, fax: +1 404.240.0998
email: membership@oatug.com

Ragan Cohn, Executive Director
Cindy Force, Managing Editor
Dimitri Papadimitriou, Creative Director

To contribute to OATUG Insight, send letters to the editor, or obtain advertising information, contact:

Cindy Force, Director, Marketing Communications
3525 Piedmont Road, Building Five,
Suite 300, Atlanta, GA 30305
cforce@oatug.com

Photographs appearing throughout OATUG Insight courtesy of Meeting Expectations.

OATUG Insight is designed to provide members of the Oracle Applications & Technology Users Group with ­organizational and other information. The opinions and viewpoints published herein are not ­necessarily those of OATUG. OATUG, its article writers, directors, officers, employees, agents, and members and Oracle Corp. make no warranty for the accuracy, veracity, or completeness of any information herein, nor do they have any ­responsibility or liability for any losses or damages incurred as a result of reliance on any information provided herein or from the use of any program or program segment discussed herein. OATUG assumes no responsibility for any errors that may appear herein. The information published herein is subject to change without notice. Acceptance of advertising is for the benefit and information of the membership but does not constitute ­official endorsement of the product or service by OATUG.

Copyright © Oracle Applications & Technology Users Group 2019. All rights reserved. OATUG is a registered trademark of the Oracle Applications & Technology Users Group. Oracle and Oracle Applications are trademarks of Oracle Corporation, Redwood Shores, Calif. Any other trademark cited herein is the property of its owner. No part of this publication may be reprinted or reproduced without the prior written consent of OATUG.

SUBSCRIPTIONS:

The electronic version of OATUG Insight magazine is available to all members. Contact membership@oatug.org or +1 404.240.0897 with questions about your subscription options.

2019 Oracle Applications & Technology Users Group (OATUG) Board of Directors.
First row, seated: Andrew Farber, Sharhonda Rush, Karen Brownfield, Douglas Manning, Beth McLaughlin, Felecia Alston-Green, Donna Rosentrater.
Second row, standing: Ragan Cohn, Alyssa Johnson, Troy Haan, Kathleen Fauerbach, Joseph Imbimbo, Jason Watkins, Dianne DeNezza, Tamicka Camp.
2019 Board of Directors

Douglas Manning
President
Johns Hopkins University –
Applied Physics Laboratory

Kathleen Fauerbach
OATUG President-Elect
City of Las Vegas

Andrew Farber
Treasurer
Consumer Reports

Beth McLaughlin
Secretary
Dunkin’ Brands, Inc.

Ragan Cohn
Executive Director

Felecia Alston-Green
DeKalb County Government

Karen Brownfield
Infosemantics, Inc.

Tamicka Camp
Southern Company Services.

Dianne DeNezza
University of Pittsburgh

Troy Haan
Boise State University

Joseph Imbimbo
PPG Industries

Alyssa Johnson
Keste

Donna Rosentrater
PAREXEL International Corp.

Sharhonda Rush
Jacksonville Transportation Authority

Jason Watkins
Hillsborough County Aviation Authority

OATUG Insight
Oracle Project Contracts Implementation
Oracle Project Contracts Implementation
Features
11
Meet the OATUG

The OAUG is now the Oracle Applications & Technology Users Group (OATUG).

13

TECH TALK

“Charlie Brown, You Blockchain!”
Blockchain technology is one of today’s hottest topics. As IT professionals, it is worth familiarizing ourselves with blockchain.
By Chad Johnson

18
Cliché Your Way to the Cloud: A User Training Program Case Study or Learning to Fly in the Cloud

Developing and delivering a successful end-user training program is possible – even for technology people who are not professional trainers.
By James Walsh, King County

22
Workflow Administration 101

COMPLIMENTARY FULL ARTICLE
Get tips for keeping your Oracle E-Business Suite (EBS) workflows under control.
By Mary Hammes, Marquette University

26
Revenue Management Cloud Services (RMCS) Integration with EBS

New revenue recognition rules prompted an EBS to RMCS integration journey.
By Cecilia Miller, Tektronix, INC.

OATUG Leadership
Conferences & Events
Oracle Project Contracts Implementation
Members’ Corner
SUBSCRIPTIONS: The electronic version of OATUG Insight magazine is available to all members. Contact membership@oatug.org or +1 404.240.0897 with questions about your subscription options.
SUBSCRIPTIONS: The electronic version of OATUG Insight magazine is available to all members. Contact membership@oatug.org or +1 404.240.0897 with questions about your subscription options.

Oatug Star
Partners
(List updated as of press time.)

Oatug Star
Partners

(List updated as of press time.)

OATUG Star Partners are a vital force in supporting the mission of providing Oracle applications and technology users tools that can help them enhance their productivity, maximize their investment, and influence the quality, usability and support of Oracle products. Participants in the OATUG Star Partner Program represent some of the most experienced and successful providers of services and solutions to the Oracle users community.

Five-Star

More4Apps
insightsoftware

Four-Star

vertex

FEATURES Summer 2019

OAUG Spring 2019 - Taking Off to Oracle Analytics Cloud
Christin Lane and Manda Sayler-Goss,
Oak Ridge Associated Universities
The Oracle E-Business Suite (EBS) Project Contracts module was created for use by both government and commercial sectors to proactively manage project-based contracts. The module allows users to manage contract modifications, obligations, funding changes, specifications, terms and conditions, and other tasks. The module integrates with Oracle’s other EBS modules to allow connections with existing customers, projects, suppliers, purchase orders and billing processes. This module is designed to fine-tune contract operations and facilitate workflow-based contract management.

As mentioned in our recent presentation at COLLABORATE 19, for our organization, Oak Ridge Associated Universities (ORAU), this module tied incoming prime contracts to projects and applicable subcontracts in Oracle for the first time.

The overall goal and objectives of this project were to streamline prime contracting activities and to bring activities into the Oracle system, thus eliminating third-party and redundant outside systems. By implementing the EBS Project Contracts module, our organization expected to increase productivity, increase response time to data calls and create more transparency within the organization.

FEATURES Summer 2019

Meet the OATUG

The addition of the “T” in our new name reflects how our users group has evolved over time to respond to the growing knowledge and skill sets our members need to do their jobs effectively. It reflects work that is already happening with our user-led and user-developed educational programming and highlights the work of our technology-focused special interest groups (SIGs).

However, the name change is not necessarily about Applications or Technology – it’s about “YOU.”

FEATURES Summer 2019

Meet the OATUG

The addition of the “T” in our new name reflects how our users group has evolved over time to respond to the growing knowledge and skill sets our members need to do their jobs effectively. It reflects work that is already happening with our user-led and user-developed educational programming and highlights the work of our technology-focused special interest groups (SIGs).

However, the name change is not necessarily about Applications or Technology – it’s about “YOU.”

FEATURES – TECH TALK Summer 2019

TECH TALK
CHARLIE BROWN,
YOU BLOCKCHAIN!
CHARLIE BROWN,
YOU BLOCKCHAIN!
CHARLIE BROWN, YOU BLOCKCHAIN!
CHAD JOHNSON
Blockchain technology is one of today’s hottest topics. As IT professionals, it is worth familiarizing ourselves with Blockchain, even if we are not currently using it. With Oracle’s entrance into the field, understanding Blockchain takes on an increased value.
Blockchain is not Bitcoin.
Most people’s introduction to blockchain is Bitcoin, the best-known cryptocurrency. A cryptocurrency is a digital form of money, built on blockchain technology. Blockchain is a separate, distinct technology with a myriad of potential uses.

As Bitcoin is the best-known implementation of blockchain, it provides a good introduction to the technology. So, what is Bitcoin?

Bitcoin is based on a paper posted in October 2008 by Satoshi Nakamoto titled Bitcoin: A Peer-to-Peer Electronic Cash System. The Bitcoin software was released in January 2009. A fascinating piece of this story is that we do not know the true identity of Satoshi Nakamoto. There are several theories as to his/her identity, including the idea that Satoshi Nakamoto was actually a group of people.

Blockchain technology is one of today’s hottest topics. As IT professionals, it is worth familiarizing ourselves with Blockchain, even if we are not currently using it. With Oracle’s entrance into the field, understanding Blockchain takes on an increased value.
Blockchain is not Bitcoin.
Most people’s introduction to blockchain is Bitcoin, the best-known cryptocurrency. A cryptocurrency is a digital form of money, built on blockchain technology. Blockchain is a separate, distinct technology with a myriad of potential uses.

As Bitcoin is the best-known implementation of blockchain, it provides a good introduction to the technology. So, what is Bitcoin?

Bitcoin is based on a paper posted in October 2008 by Satoshi Nakamoto titled Bitcoin: A Peer-to-Peer Electronic Cash System. The Bitcoin software was released in January 2009. A fascinating piece of this story is that we do not know the true identity of Satoshi Nakamoto. There are several theories as to his/her identity, including the idea that Satoshi Nakamoto was actually a group of people.

FEATURES Summer 2019

Cliché your
way to
the Cloud
Cliché your
way to
the Cloud
Cliché your
way to
the Cloud
A User Training Program
Case Study or Learning to
Fly in the Cloud
A User Training Program
Case Study or Learning to
Fly in the Cloud
A User Training Program
Case Study or Learning to
Fly in the Cloud
By James Walsh, King County
I am learning to fly in the cloud, and “boy, … are my arms tired.”
Moving to the cloud is a big leap and the future path for enterprise financial systems. In this article, I present a case study for delivering enterprise-wide training for those of us who are not professional trainers.
King County is the largest county in Washington State, with over 2,000 square miles and a population of 2.2 million; we have a biennial budget of $11.7 billion and 15,000 employees. King County is one of the fastest growing, large counties in the U.S. and home to Microsoft, Starbucks, Amazon, Nordstrom and Costco.
Can you do it? Is it possible for a technology person to develop and deliver an enterprise-wide training program for a large number of users? Your real job is developing and supporting applications. How can you go about developing and delivering effective training to your user group? “Just Do It”!

FEATURES Summer 2019

Revenue Management Cloud Services (RMCS) Integration with EBS
By Mary Hammes, Marquette University
Workflow administration could easily consume a full-time employee’s workload. Many organizations simply don’t have the resources for this, and Workflow administration often becomes the responsibility of subject matter experts or application specialists in addition to their other duties. How can they keep it under control with minimal time devotion?

In Oracle E-Business Suite (EBS), Workflows are triggered by predefined business events, categorized by transaction type, and comprise all the activities needed to complete the process. Common activities include finding approvers, sending notifications and updating attributes — a set of variables specific to an occurrence of a Workflow. Activities return activity results, which dictate the flow of the Workflow if branching for different outcomes is desired. Even a small portion of a Workflow can be quite complex, involving hundreds of activities.

The topics below cover only a small part of the Workflow Administration System but are crucial for organizations that, from necessity, must be reactive rather than proactive in troubleshooting Workflow issues.

Ready to Work Smarter?

You don’t have to go it alone or maneuver by trial and error.

Feeling the pressure of demands for continuous up-time, instantaneous results, on-time delivery and customized, personalized experiences? We’re here to help you work smarter, not harder.

OATUG is a community of people powering progress, where users of Oracle applications and technology connect to learn from each other, experts, solution providers and Oracle product development teams.

Start working smarter today at
www.oatug.org/smarter.
#peoplepoweringprogress

FEATURES Summer 2019

Revenue Management Cloud Services (RMCS) Integration with EBS
By Cecilia K. Miller, Tektronix, Inc.
Our first step into the cloud seemed simple enough: Implement Oracle Revenue Management Cloud Services (RMCS) to comply with new, mandatory revenue recognition accounting rules. As of now, a little over a year later, we are live on the product but still trying to work through many challenges.

This article won’t be reviewing the new accounting rules, RMCS configurations or the standard RMCS implementation path provided by Oracle. Instead, it will go over a high-level look at our project implementation, focusing on lessons learned and ongoing challenges.

Toward the end of a large three-year project, we realized we needed an accounting tool for revenue recognition based on the new revenue recognition rules. Oracle RMCS was chosen and presented as a financials application specifically designed to address the new rules. It was supposed to be a simple project, and I was assigned to get it operational within six months, the target go-live date for the bigger project.

CONFERENCES & EVENTS Summer 2019

COLLABORATE 19 – OATUG Forum Sharing Genius!

The COLLABORATE 19 – OATUG Forum was the bustling backdrop for the education and networking that inspired conference attendees to explore, immerse, deliberate, examine, inquire, absorb, discuss and share genius.

11 Informative Turbo Talks

11 Informative Turbo Talks

5 In-Depth Hands-On Labs

5 In-Depth Hands-On Labs

8 Unique and Memorable River Boat Talks

8 Unique and Memorable River Boat Talks

1000+ Education Sessions

1000+ Education Sessions

Save the Date for Collaborate 20
The Resource for OATUG Members: The Knowledge Base

THE RESOURCE FOR OATUG MEMBERS:

THE KNOWLEDGE BASE

Search for conference presentations, webinar recordings, articles, videos and more!

www.oatug.org/knowledgebase

MEMBERS’ CORNER Summer 2019

Geo-SIG News
Letter from the Chair

James Liu

Geo-sig News contributor James Lui.

James Lui
Geo/SIG Committee Chair
Email me at geo-sig@oatug.org.

Geo-SIG News
Letter from the Chair

James Liu

James Lui

James Lui
Geo/SIG Committee Chair
Email me at geo-sig@oatug.org.

Veni, Vidi, Vici!

“Veni, Vidi, Vici!” We came, we saw, we conquered COLLABORATE 19 in San Antonio, Texas! The Oracle users community experienced firsthand the Power of Progress when the OAUG announced our new name change to the Oracle Applications and Technology Users Group (OATUG) during an impromptu pop-up party. It was a noteworthy occasion that will create unlimited opportunities for growth, networking and collaboration for our user community.

The second annual OATUG Geo Network Community Service Build-a-Bike was one for the record books! Our Geographic User Groups (Geos) enjoyed an afternoon of community and creativity as we constructed 30 bikes that were donated to Haven for Hope, a local charity in the San Antonio area. Our Special Interest Groups (SIGs) also hosted more than 30 educational sessions that covered a variety of topics.

MEMBERS’ CORNER Summer 2019
2019 Awards
CHEERS TO OUTSTANDING CONTRIBUTORS

As a community of people powering progress, OATUG is propelled by the passion, energy and impactful contributions of its members. Each year, we recognize a number of individuals and groups whose efforts go above and beyond in presenting stellar education and networking opportunities for our users community.

OATUG Recognized its 2019 Award Winners During COLLABORATE 19:

2019 OATUG Member of the Year Kirby Lunger and OATUG President Doug Manning.
2019 OATUG Member of the Year Kirby Lunger and OATUG President Doug Manning.

MEMBERS’ CORNER Summer 2019

OATUG Member Benefit spotlight
NEW NAME, NEW WEBSITE & NEW WAYS TO CONNECT!
OATUG The HUB
In April, OAUG announced a name change, introducing the Oracle Applications & Technology Users Group (OATUG).

The rebrand was an important milestone on a larger transformation journey for the organization. The name change was accompanied by the launch of a new website that creates an all-new online member experience. OATUG.org now features two new valuable components: The Hub and The Knowledge Base.

The Hub links you to real people and real solutions in real time. Through The Hub, you and your co-workers can connect with and learn from other users and experts around the world. It’s free, and only available to OATUG members. All active OATUG members are already enrolled in the Applications Community. Members may also join the BI & Analytics Community or the DB & DevOps community. Additional communities will be added later.

MEMBERS’ CORNER Summer 2019

DISCOVERING A BETTER ME WITH OATUG EMERGING LEADERS

SIYU (CHRIS) CHEN, RESEARCH FOUNDATION FOR STATE UNIVERSITY OF NEW YORK
My name is Siyu (Chris) Chen, I am a Business Analyst at the Research Foundation for State University of New York. This year I had the pleasure to attend the COLLABORATE 19 – OATUG Forum conference on behalf of my company, along with two of my colleagues.

This is the first conference in my career, where I was lucky to witness the evolution of the users group from OAUG to OATUG.

My first impression of the conference was the intensity. It’s exhausting for the first-timer like me running from session to session, asking questions, taking notes and sharing what I learned with friends and colleagues. At the same time, it’s also very eye-opening. Some of the sessions I attended allowed me to learn things I have had very little chance to learn before and meet people that have much more experience than me. There are many people I met at this conference that motivate me to be better. Russell de Leon is one of those people.

Launch your team’s next search with the OATUG
CAREER CENTER
Launch your team’s next search with the OATUG Career Center
Drowning in résumés from unqualified candidates?
Or struggling to get leads at all?
The OATUG Career Center puts your job in front of the experienced Oracle applications and technology professionals you need.

Post open positions at
www.oatug.org/careers
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OATUG Logo Summer 2019
Thanks for reading our Summer 2019 Preview Issue!